Privacy Policy

Privacy Policy for CrossFit Moose
Effective Date: October 1, 2024

At CrossFit Moose ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us—whether at our gym, on our website [www.crossfitmoose.com], or through our digital services.

1. Information We Collect

We may collect personal information from you in a variety of ways, including:

Personal Information:

Name, email address, phone number
Emergency contact information
Date of birth or age
Health and fitness goals or medical disclosures (if applicable)
Payment information (processed through secure third-party systems)

Usage Information:

IP address, browser type, and operating system
Pages visited on our website
Referring URLs and interaction data
Device type and mobile network information (if using our mobile app or digital platform)

Cookies and Tracking Technologies:

We use cookies to enhance your experience, analyze traffic, and personalize content. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We may use your personal information for the following purposes:

To provide and manage our fitness services and classes
To communicate with you about schedules, events, billing, or gym updates
To improve our services, website functionality, and user experience
For internal analytics and recordkeeping
To send marketing and promotional communications (with your consent)
To comply with legal obligations and protect our legal rights

3. Sharing Your Information

We do not sell your personal information. We may share your data only when necessary:

With trusted service providers (e.g., payment processors, scheduling apps, email marketing platforms)
When legally required or to respond to legal processes
In connection with a business transfer (e.g., merger or acquisition)

4. Your Rights and Choices

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your data
Object to certain uses or request restrictions
Withdraw consent (where applicable)

To exercise any of these rights, please contact us at admin@crossfitmoose.com.au

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Security

We implement appropriate technical and organizational measures to safeguard your information. However, no method of transmission over the internet or method of electronic storage is 100% secure.

7. Third-Party Links

Our website or communications may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from anyone under 13 years old.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

CrossFit Moose
2/14 Superior Avenue, Edgeworth NSW 2285
Email: admin@crossfitmoose.com.au
Website: www.crossfitmoose.com.au